Led the design and development of multiple high-impact applications using Angular, Power Apps, Node.js, and SQL, including projects delivered under tight deadlines that streamlined operations for over 1,200 users. Served as Scrum Master, managed Agile workflows, conducted user training for 30+ stakeholders, and ensured smooth adoption through demos and feedback integration. Also provided ongoing support for SharePoint and Jira, while mentoring peers in WordPress and web development best practices.

Managed and maintained six public-facing DPS websites using WordPress, PHP, and JavaScript, while overseeing key platforms like SharePoint, PowerDMS, and Jira Service Management for 500+ internal users. Played a key role in migrating Jira to the cloud for 18,000 statewide customers and contributed to department-wide Change Control implementation. Regularly collaborated with stakeholders to configure tools, improve workflows, and support daily operations.

Designed and developed The Roosevelt Review website using WordPress, HTML, and CSS to deliver a responsive, user-friendly local news platform. Maintained site security, optimized performance, and enhanced user engagement through regular content updates, theme improvements, and newsletter management. Ensured mobile compatibility and supported community outreach through ongoing digital strategy.

Managed the SharePoint-based Knowledge Management System for 200 concurrent users, overseeing design, maintenance, and governance of over 250 critical artifacts, including policies, job aids, and disclosures. Led personnel supervision and training initiatives, empowering 20+ employees to independently manage departmental web content. Collaborated with stakeholders to ensure continuous updates and alignment with organizational standards.

Led the migration from SharePoint 2016 to 2019 on-prem, creating custom web parts and managing platform maintenance using SharePoint Designer, C#, and built-in tools. Developed and optimized a Knowledge Base using user feedback, while overseeing permissions, security, data backup, and infrastructure management. Provided end-user support and training, ensured system reliability, and kept the SharePoint environment updated and aligned with organizational needs.

Contributed to the full redesign of Eastern New Mexico University’s website, migrating it from a static Dreamweaver setup to the Joomla! CMS. Collaborated with department heads to ensure accurate content, created responsive pages using HTML and CSS, and regularly published news articles to the Greyhound Gazette subsite.

Throughout my career, I have pursued various certifications to enhance my expertise and remain at the forefront of industry standards. These credentials not only validate my skills but also demonstrate my commitment to continuous learning and professional growth.